Acceptance of Terms

Welcome to Fengrik! By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our website. If you disagree with any part of the terms, you may not access the service.

Fengrik offers a platform for managing customer relationships efficiently. It provides tools and features to streamline communication, organize data, and enhance customer interactions. By utilizing our services, you acknowledge and agree to adhere to the guidelines and regulations outlined in these terms.

We reserve the right to modify or replace these Terms and Conditions at any time. It is your responsibility to review this page periodically for changes. Your continued use of the website after any revisions indicate acceptance of the updated terms. If you do not agree to the new terms, please refrain from using our services.

User Responsibilities

As a user of Fengrik, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password.

You must provide accurate and complete information when creating an account on Fengrik. It is your responsibility to update your account details promptly if there are any changes. You agree not to use our services for any unlawful purposes or in a manner that could impair the performance, integrity, or security of the website.

Furthermore, you agree not to engage in any activity that interferes with or disrupts the functionality of Fengrik or servers. This includes but is not limited to attempting to gain unauthorized access to any part of the website, introducing viruses or other harmful code, or transmitting spam or unsolicited communications.

Intellectual Property Rights

Fengrik and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

You may not use any trademarks, service marks, logos, or other proprietary graphics displayed on Fengrik without the owner's prior written consent. Any unauthorized use of the materials appearing on this website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

By using Fengrik, you acknowledge and agree that any feedback, comments, or suggestions you provide regarding our services may be used by us without any restriction or compensation. We reserve the right to use such feedback for any purpose, including but not limited to improving and promoting our website.

These Terms and Conditions constitute the entire agreement between you and us regarding the use of our CRM website, superseding any prior agreements or understandings. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Data Security and Privacy

Protecting your privacy and ensuring the security of your data is paramount to us. By using Fengrik, you consent to the collection, use, and disclosure of your information as outlined in our Privacy Policy. We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

You agree to provide accurate and up-to-date information and to only share data that you have the right to disclose. We will only use your personal information for the purposes stated in our Privacy Policy and will not sell, rent, or lease your information to third parties without your consent. However, we may disclose your information if required by law or to protect our rights, property, or safety.

While we strive to maintain the security of Fengrik, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data. By using our services, you acknowledge and accept the inherent risks associated with transmitting information online and agree that we shall not be liable for any unauthorized access to or use of your data.

Payment and Subscription Terms

Some features of Fengrik may require payment of fees. By subscribing to these services, you agree to pay all applicable fees and charges incurred in connection with your account. Payment terms, including billing cycles, renewal dates, and cancellation policies, will be specified at the time of purchase or in your account settings.

All payments are processed securely through trusted third-party payment processors. You are responsible for providing accurate billing and payment information and for keeping your payment details up to date. Failure to pay fees or charges may result in suspension or termination of your access to Fengrik.

Subscription fees are non-refundable except as required by law or as expressly stated in our refund policy. If you cancel your subscription, you will retain access to the paid features until the end of your current billing cycle, after which your access may be downgraded to the free tier. We reserve the right to modify our pricing, billing methods, or subscription plans at any time. We will provide notice of any changes to fees or terms that may affect your subscription, and your continued use of Fengrik after such changes will constitute acceptance of the updated terms.

Limitation of Liability

In no event shall we, our directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of Fengrik or any third-party services accessed through our platform.

Our total liability for any claim arising out of or relating to these Terms and Conditions or the use of Fengrik shall not exceed the amount paid by you, if any, for access to our services during the twelve (12) months preceding the date of the claim.

These limitations of liability apply to the fullest extent permitted by law, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

Termination of Services

We reserve the right to suspend or terminate your access to Fengrik at any time, without prior notice or liability, for any reason whatsoever, including but not limited to breach of these Terms and Conditions. Upon termination, your right to use the services will cease immediately, and we may deactivate or delete your account and all related information and files.

You may terminate your account with us at any time by contacting our support team or following the instructions provided in your account settings. Upon termination, you will lose access to all features and data associated with your account, and we may retain certain information as required by law or for legitimate business purposes.

Upon termination, any outstanding fees or charges owed to us will become immediately due and payable. We shall not be liable to you or any third party for any termination of your access to Fengrik or for any consequences resulting from such termination.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms or your use of Fengrik shall be resolved exclusively by binding arbitration administered by the Arbitration Association, in accordance with its commercial arbitration rules.

The arbitration shall take place in USA, and the language of the arbitration shall be english. The arbitrator's decision shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction. Each party shall bear its own costs and expenses associated with the arbitration, including attorney's fees.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or confidential information.

By using Fengrik, you agree to waive any right to participate in a class action lawsuit or class-wide arbitration. You also agree to waive any right to a jury trial in any dispute arising out of or related to these Terms and Conditions or your use of our services.

These Terms and Conditions constitute the entire agreement between you and us regarding the use of Fengrik, superseding any prior agreements or understandings. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.